Frequently asked questions

The font change is happening because the file hasn't first been saved to a computer and/or it hasn't been opened directly from Adobe Acrobat Reader. Templates cannot be viewed or edited on smartphones, tablets, in preview mode or in browser windows. Visit our helpful tutorials for complete step-by-step instructions!

Depending on your Adobe settings, a small “plus sign” may appear after filling out an area on the template. This ‘plus sign’ is called the Text Overflow Indicator. Follow these steps to remove this indicator from your template.

  1. Open Acrobat (or Reader).
  2. Click menu “Edit —> Preferences”
  3. Under Categories, select Forms.
  4. Uncheck “Show text field overflow indicator”.
  5. Close the program.

When you reopen the document, the + sign will not appear, and it will not be printed.

The editable areas within the template may not display properly when the PDF template is uploaded to some websites (VistaPrint, Staples) or when opened with programs other than Adobe Acrobat Reader.

To fix this, the PDF template will need to be converted to a JPG file using the free online converter Small PDF. Please follow these steps to convert your template to a JPG file and if you need any help please contact us at any time!

  1. Save the finished PDF template to a PC or MAC computer
  2. Open the website https://SmallPdf.com/pdf-to-jpg and drag your file to the area labeled "Drop PDF Here"
  3. Select "Convert Entire Pages" and then click "Choose Option".
  4. After the file is converted, the new JPG will display in the bottom left of the page. Hover over this thumbnail and click "Download".
  5. The new JPG file will be downloaded to a location on your computer (most likely the /Downloads folder).
  6. Navigate to your computer's downloads area and select the new JPG file. The file is now ready to use online!
  • Home / Office Laser (best) or Inkjet Printer
  • Fedex Office, Staples, Office Depot
  • Professional Offset Printer
  • Online* printers such as VistaPrint, Staples, etc. *Certain websites may require a JPG file, rather than a PDF. Please read our FAQ "How do I convert the PDF to a JPG file" for instructions.

Print the template as many times as you want! Visit our helpful tutorials for complete step-by-step instructions! For complete printing instructions, please visit our DIY Printing Guide.

These templates are designed for printing onto quality card stock and can be trimmed on the guide marks with scissors or a slide cutter. The templates do not fit any scored, sized, branded or pre-punched place cards (Avery, Gartner, etc…). FedEx Office and other supply stores do have heavy-duty cutters for cutting large quantities of prints.

Please visit our DIY Printing Guide for complete details and instructions!

The editable areas within the template may not display properly when the PDF template is uploaded to some websites (VistaPrint, Staples) or when opened with programs other than Adobe Acrobat Reader.

To fix this, the PDF template will need to be converted to a JPG file using the free online converter Small PDF. Please follow these steps to convert your template to a JPG file and if you need any help please contact us at any time!

  1. Save the finished PDF template to a PC or MAC computer
  2. Open the website https://SmallPdf.com/pdf-to-jpg and drag your file to the area labeled "Drop PDF Here"
  3. Select "Convert Entire Pages" and then click "Choose Option".
  4. After the file is converted, the new JPG will display in the bottom left of the page. Hover over this thumbnail and click "Download".
  5. The new JPG file will be downloaded to a location on your computer (most likely the /Downloads folder).
  6. Navigate to your computer's downloads area and select the new JPG file. The file is now ready to use online!

Please double-check your spam/junk folders in case the email was sent there instead of your email's inbox. If you still can't locate the email, then please contact us and we will be happy to send the template directly to you!

We would love to hear from you! Please fill out our contact form and let us know your questions or concerns. We will replay as soon as possible but please keep in mind there may be a delay due to the volume of questions and requests.

questions? Contact Us

We appreciate your feedback & look forward to hearing from you!

Visit our shop to browse a variety of wedding invitations, place cards, menus, programs, signs, table numbers, seating charts, and more.

SIGN IN | SIGN UP